Susan's voice is usually the one you will hear on the telephone when you call. She handles most of the up front activities. She is also a licensed Pennsylvania Emissions Inspector. Prior to opening Complete Automotive with Mark she was a stay at home mom to their two daughters, Jaclyn and Emily.
With her oldest daughter, Jaclyn, now in college working on a degree in Education, Susan has more time to spend cheering on Emily and her high school tennis team. One of her greatest passions is the family dog, a border collie mix rescue from Kentucky. She and Mark enjoy taking her for a swim at Lake Marburg any chance they get.
Mark and Susan opened Complete Automotive Repair & Service in York, PA in 2007 with a desire to provide quality automotive repairs and maintenance all while treating the customer like they're family. Mark is an ASE Certified Master Technician with over 27 years of experience working in many parts of the automotive industry. Mark is a PA Safety Inspector and a Certified Emissions repair technician. He got his start working for a Chevrolet dealership, then spent many years working for both national repair chains, and independent repair facilities. He also spent several years focusing on the parts side of the automotive industry. While the one on one contact with the customers is what Mark enjoys most, he still takes the time to work on vehicles in the shop.
When Mark is not at the shop he enjoys fishing and spending time on his bass boat at various nearby lakes. Mark's other great passion is his backyard pond where he is constantly tending to the fish, frogs and vegetation.
We are committed to providing you excellent service in a friendly and comfortable atmosphere.
Our staff understands that for most people, auto maintenance and repair is not convenient. That's why every member of our staff is ready to make the process as easy and enjoyable as possible for you. From a vehicle inspection or a routine brake check to a complete engine replacement, Complete Automotive Repair & Service in York is equipped to handle all of your automotive needs. We genuinely care about your car and will make every effort to get your car back on the road as quickly as possible. We're committed to auto repair and to serving you with quality and value. Come in and see what our commitment to quality is all about.
Since day one, we have taken great pride in our honesty and integrity. At Complete Automotive Repair & Service in York, PA it's been our goal to provide each and every customer with quality service every time their automobile is at our facility. Whether it's for a standard oil change, your yearly vehicle inspection, a precautionary brake check or a check engine light diagnostic. We believe, that in order to accomplish this goal it begins and ends with exceptional customer service.
We want to earn your trust and confidence in order to be the maintenance and repair facility for all of your automotive needs.
Jeff took his first job in the automotive field in 1984. Along with being a certified Pennsylvania Safety and Emissions Inspector, Jeff is also an ASE Certified Master Technician. Because of his passion for the Automotive Industry, Jeff continually takes both online and in-person classes and seminars to stay up to date with all the latest information and changes that are shaping our industry.
When not at work, Jeff enjoys spending his downtime with his wife, Jena. Jeff and Jena especially enjoy going for leisurely rides on their motorcycle. With his two adult children, Kyle and Shelby, now grown, Jeff has time to focus on his hobby of building and repairing antique lawn tractors. Jeff is proud to say he has tractors from the 1950's and 60's. Also in his free time, Jeff participates in several types of charity work with various groups through his church.
Pete began working in the automotive industry 35 years ago in his grandfather's garage. Along with becoming an ASE Certified Master Technician in 1999, Pete also possesses many specialized certifications related to tires including the Run Flats. Pete has multiple other certifications in Air Conditioning as well as Alignments and has over 20 years experience in both.
Pete performs many duties for the company on any given day. His face may greet you at the front desk when you come in or his voice may be the one you hear on the phone to make appointments or discuss your vehicle. He also spends time in the shop overseeing the daily operations as well as working on vehicles whenever necessary.
Pete has been married to his wife, Amy, for over 30 years and they have a 23 year old son, Jeremy. While Jeremy was at Penn State, Pete enjoyed watching his son play college baseball. Now, Pete spends many summer evenings cheering Jeremy on in a local league. He loves being outdoors either camping, fishing or hunting whenever he gets the chance.